PRIVACY POLICY
PRIVACY AND
PROTECTION OF PERSONAL DATA
Os processos de recolha e tratamento de dados pessoais foram implementados
para estar em conformidade com o Regulamento (UE) 2016/679 do Parlamento
Europeu e do Conselho Europeu, de 27 de abril de 2016, bem como da Lei n.º
58/2019, de 08 de Agosto, relativos à proteção das pessoas
singulares no que diz respeito ao tratamento de dados pessoais e à sua livre
circulação (RGPD – Regulamento Geral sobre a Proteção de Dados).
The data controller is Ourivesaria Pinho
& Pinho, Lda, as described below, hereinafter referred to as “Ourivesaria
Pinho”.
Pinho & Pinho Jewellers, Lda, with its registered office at Av. Camilo Tavares de Matos
No. 295, 3730-240 Vale de Cambra – Portugal; Tax Identification Number (NIF) 503 516 570, telephone number +351
256 423 064 (Call to the national landline network – Portugal) and email: privacidade@ourivesariapinho.pt
Ourivesaria Pinho respects your privacy.
Ourivesaria Pinho collects and processes only the personal data strictly
necessary for the purposes described below.
A Ourivesaria Pinho não guarda dados privados
referentes aos pagamentos efetuados pelos clientes, nomeadamente os dados dos
cartões de débito ou crédito.
The processing of your personal data has the following purposes:
Name: To register your customer account,
process and dispatch orders, issue the relevant
tax documents, and to personalise communications via email or mobile phone;
Adress: To register your
customer account, process and dispatch orders, and issue the relevant
tax documents;
Tax Identification Number (NIF): To register your
customer account and issue tax documents relating to your purchases/orders;
Email address: To register your customer account, send updates on the status of your orders and inform you about new products, services or promotions (if you subscribe to our newsletter);
Telephone number: To register your customer account, send alerts or request further information about your orders.
Date of birth: To register your customer account. You cannot register as a customer if you are under 16 years of age.
The personal data you provide to us will be retained for as long as you maintain your consent and as long as it is necessary to comply with the applicable legal requirements.
The data subject has the right to data portability, access, rectification,
cancellation, objection and erasure of their data, except where such data
is shown to be necessary for compliance with legal requirements and time limits. Should
you wish, at any time, to exercise any of these rights, please contact us
via the following channels:
ü Email: privacidade@ourivesariapinho.pt
ü Carta: Ourivesaria Pinho, Avenida Camilo Tavares
de Matos nr.295, 3730-240 Vale de Cambra, Portugal
ü Telephone: +351 256 423 064 (Call to the
national landline network – Portugal) – Opening hours: Monday to Friday, from 9.30 am
to 12.30 pm and from 2.30 pm to 7.00 pm
ü Site: www.ourivesariapinho.pt
Certain data, as required by current legislation, must be retained
unchanged for the periods specified by law.
Ourivesaria Pinho is committed to keeping up to date the
procedures necessary to ensure the protection and confidentiality of the
data entrusted to it. Although Ourivesaria Pinho collects
and processes data securely, taking steps to prevent its loss,
destruction, alteration, unauthorised access or use, using the
most effective technology available for this purpose, we would like to inform you that data collected via an open network
allows personal data to circulate without security safeguards, posing a risk
that it may be viewed and used by unauthorised third parties.
Ourivesaria Pinho will not sell or share its database
with third parties, except where required to do so by
tax or legal obligations.
When you use the website www.ourivesariapinho.pt, we automatically collect
certain information relating to your visit (including your
IP address and interactions).
Cookies
The online shop www.ourivesariapinho.pt uses cookies.
A cookie is a small data file sent by a website
during your visit, which is stored in your device’s memory in order
to recognise you as a returning user. Cookies are designed to
be a reliable mechanism for storing user preferences and/or
usage data. Each time you visit the website again, your
browser sends the cookie back to the website. This improves
navigation, increases response efficiency and personalises your
experience and use of the website. Cookies do not damage your computer.
The website www.ourivesariapinho.pt uses the following types of cookies:
ü COOKIES DE SESSÃO: são cookies temporários que permanecem no seu dispositivo
até sair do site, após o que, serão eliminados e nenhum ficará registado na
memória do dispositivo do utilizador. Estes cookies permitem-nos identificar o
utilizador nessa sessão de trabalho.
ü COOKIES PERMANENTES: são armazenados na memória do dispositivo e o
nosso site lê-os sempre que nos visitar. Um cookie permanente tem uma data de
expiração definida, pelo que deixará de funcionar depois dessa data. Servem
para armazenar as suas preferências de navegação, como por exemplo a língua
(português ou inglês). Estes cookies poderão ser também utilizados para
compilar dados estatísticos da atividade dos utilizadores.
ü Cookies de terceiros: Our partners may also use
cookies to compile statistical data on activity whilst using the
website. The partners of the website www.ourivesariapinho.pt who may use cookies are: Google,
Meta, Microsoft Clarity and E-goi.
In any case, please note that cookies are not essential for using
the website. You can easily reject and delete cookies stored on your device,
or prevent their use via your web browser settings.
Unless you have configured your browser to reject cookies,
our system will set cookies when you access the website www.ourivesariapinho.pt
If you do not allow cookies in your browser, you may not
be able to access certain features or services on the website.
By accessing and using the website www.ourivesariapinho.pt, its content and/or
services, the user freely and expressly accepts and consents, by means of an
unequivocal affirmative act, to their personal data – whether requested or
voluntarily provided – being collected and processed by Ourivesaria Pinho in
accordance with the terms set out herein.
in accordance with the GDPR, Ourivesaria Pinho hereby informs you that the data subject
has the right to lodge a complaint with the competent supervisory authority,
in this case the National Data Protection Commission.
Ourivesaria Pinho may amend this Privacy
Policy without prior notice; any amendments will be
published on the website www.ourivesariapinho.pt
This Privacy Policy was updated on 7 December
2023.
