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Privacy Policy

PRIVACY POLICY

 

PRIVACY AND PROTECTION OF PERSONAL DATA

Os processos de recolha e tratamento de dados pessoais foram implementados para estar em conformidade com o Regulamento (UE) 2016/679 do Parlamento Europeu e do Conselho Europeu, de 27 de abril de 2016, bem como da Lei n.º 58/2019, de 08 de Agosto, relativos à proteção das pessoas singulares no que diz respeito ao tratamento de dados pessoais e à sua livre circulação (RGPD – Regulamento Geral sobre a Proteção de Dados).

The person responsible for processing your data is Empresa Ourivesaria Pinho Pinho, Lda, as described below, hereinafter referred to as “Ourivesaria Pinho”.


Ourivesaria Pinho Pinho, Lda com sede na Av. Camilo Tavares de Matos nr.295, 3730-240 Vale de Cambra – Portugal; NIF 503 516 570, com Telefone +351 256 423 064 (Chamada para a rede fixa nacional – Portugal) e email: privacidade@ourivesariapinho.pt

Ourivesaria Pinho respects your privacy.

Ourivesaria Pinho collects and processes personal data strictly necessary for the purposes described below.

Ourivesaria Pinho  don’t Keep private data relating to payments made by customers, namely debit or credit card details.

The processing of your personal data has the following purposes:

Name: To register your customer account, process and dispatch orders and issue the respective tax documents;

Adress: To register your customer account, process and dispatch orders and issue the respective tax documents;

TAX: To register your customer account and issue tax documents relating to your purchases/orders;

email adress:To register your customer account, send alerts about the progress of your orders and the announcement of new products, services or promotions (if you subscribe to our newsletter);

Phone Number: To register your customer account, send alerts or request clarification on your orders.

Date of birth: To register your customer account. You will not be able to register as a customer if you are under the age of 16.

The personal data you provide to us will be kept as long as you have your consent and there is a need to comply with applicable legal regulations..

The data holder has the right to portability, access, rectification, cancellation, opposition and erasure of their data, except those that are necessary to comply with legal regulations and deadlines. If you wish, at any time, to exercise any of these rights, you must contact us through the following means:

ü  Email: privacidade@ourivesariapinho.pt

ü  Carta: Ourivesaria Pinho, Avenida Camilo Tavares de Matos nr.295, 3730-240 Vale de Cambra, Portugal

ü  Telefone: +351 256 423 064 (Chamada para a rede fixa nacional – Portugal) – Horário de atendimento: Segunda a Sexta, das 9:30h às 12:30h e das 14:30h às 19:00h

ü  Site: www.ourivesariapinho.pt


Some data, resulting from compliance with current legislation, will have to be kept unchanged for the legally stipulated periods.

Ourivesaria Pinho is committed to keeping the necessary procedures up to date to guarantee the protection and confidentiality of the data entrusted to it. Although Ourivesaria Pinho collects and processes data in a secure manner that prevents loss, destruction, alteration, unauthorized access or use, using the most capable technology for this purpose, we inform you that collection on an open network allows the circulation of personal data without security conditions, with the risk of being seen and used by unauthorized third parties.

Ourivesaria Pinho will not sell or share its database with third parties, subject to situations that impose it due to legal tax or judicial obligation.

When you use the website www.ourivesariapinho.pt, we automatically collect some information related to your visit (including your IP address and interactions).


 

Cookies

A loja online www.ourivesariapinho.pt utiliza cookies.

A cookie is a small data file, sent by the website during your visit, which is saved in your device’s memory, in order to recognize you as a repeat user. Cookies are designed to be a reliable mechanism for storing user preferences and/or usage data. Every time the user visits the website again, the browser sends the cookie back to the website. Thus, they improve navigation, increasing response efficiency, personalizing your experience and use of the website. Cookies do not harm your computer.

The website www.ourivesariapinho.pt uses the following types of cookies:

ü  COOKIES DE SESSÃO: These are temporary cookies that remain on your device until you leave the website, after which they will be deleted and none will be recorded in the memory of the user’s device. These cookies allow us to identify the user in that work session.

ü  COOKIES PERMANENTES: are stored in the device’s memory and our website reads them every time you visit us. A persistent cookie has a set expiration date, so it will no longer work after that date. They are used to store your browsing preferences, such as language (Portuguese or English). These cookies may also be used to compile statistical data on user activity.

ü  Cookies de terceiros:Our partners may also use cookies to compile statistical data on activity during your use of the website. The partners of the website www.ourivesariapinho.pt who may use cookies are: Google, Meta, Microsoft Clarity, E-goi.



In any case, we inform you that cookies are not essential for using the website. You can easily reject and delete cookies saved on your device, or prevent their use through your internet browser settings.

Unless you have configured your browser to reject cookies, our system will produce cookies when you access the website www.ourivesariapinho.pt

If you do not allow the use of cookies in your browser, you may not be able to access certain features or services of the website.



By accessing and using the website www.ourivesariapinho.pt, its contents and/or services, the user accepts and consents, freely and expressly, through an unequivocal positive act, that their personal data, requested or optionally provided, be collected and processed by Ourivesaria Pinho under the terms set out here.

Under the terms of the RGPD, Ourivesaria Pinho informs that the data subject has the right to lodge a complaint with the competent control authority, in this case the National Data Protection Commission.

Ourivesaria Pinho may change this Privacy Policy, without the need for prior notice, with any changes being published on the website www.ourivesariapinho.pt

This Privacy Policy was updated on December 7, 2023.